Privacy Policy | Roomlly

Last updated: 2026

Roomlly is committed to protecting the privacy of its users and partners. This Privacy Policy explains how Roomlly collects, uses, stores, and protects information when you access or use the Roomlly mobile application and its related services.

By using the Roomlly app, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms described here, please discontinue use of the application.

1. Information We Collect

To provide a smooth and reliable experience, Roomlly may collect the following types of information:

Personal Information: Name, phone number, email address, and other details voluntarily provided by users during registration or usage.
Location Information: Location data (only after user permission) to display nearby room listings and improve search accuracy.
Usage & Device Data: App interactions, pages viewed, device type, operating system, and crash logs to enhance performance and stability.

2. How We Use Your Information

Roomlly uses collected information strictly for legitimate purposes, including:

Providing and maintaining core app functionality
Helping users find suitable rooms and owners reach genuine users
Improving user experience and app performance
Communicating important service-related updates
Preventing fraud, abuse, and unauthorized access

3. Sharing of Information

Roomlly does not sell, rent, or trade personal user information. Data may be shared only under the following circumstances:

When required by law, regulation, or legal process
To protect the rights, safety, or property of Roomlly and its users
With trusted service providers solely for operational purposes

4. Third-Party Services

Roomlly relies on trusted third-party services to operate efficiently. These services may collect data in accordance with their own privacy policies:

Google Firebase – authentication, database, analytics, crash reporting
Google Play Services – app distribution and core functionality
Razorpay – secure payment processing (when applicable)

5. Payments & Financial Information

All payments made through the Roomlly app are processed securely via third-party payment gateways. Roomlly does not store or process sensitive financial information such as card numbers, UPI IDs, or bank details.

6. Data Security

Roomlly implements reasonable administrative, technical, and physical safeguards to protect user data. However, users acknowledge that no method of electronic transmission or storage is completely secure.

7. Data Retention

User data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with applicable laws and regulations.

8. Children’s Privacy

Roomlly is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If such data is identified, it will be promptly deleted.

9. Changes to This Privacy Policy

Roomlly reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page. Continued use of the app after changes indicates acceptance of the updated policy.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

📧 roomllycare@gmail.com